Professional Identity Communication of Remote Workers in Palu City: An Identity Based Analysis

Authors

DOI:

https://doi.org/10.22487/ejk.v13i1.2789

Keywords:

Remote work, Professional identity, Communication Theory of Identity, Palu City, Digital communication

Abstract

Remote workers in Palu City face unique challenges such as unreliable digital infrastructure, frequent power outages, unstable internet, limited co-working spaces, and local social stigma toward remote employment. This study aims to analyze how these workers communicate and negotiate their professional identity in the global labor market. Using a qualitative case study approach and the Communication Theory of Identity (CTI) framework, data were collected through in-depth interviews with three purposively selected informants, participatory observation, and digital document analysis. Findings reveal that remote workers in Palu construct a resilient hybrid (local-global) professional identity through the dynamic interpenetration of CTI’s four layers: personal, enactment, communal, and relational. Despite infrastructural constraints, strategic digital communication enables effective identity negotiation. The study concludes that professional identity in this peripheral urban context is dynamically formed through communicative negotiation across CTI layers.

Downloads

Download data is not yet available.

Author Biographies

  • Pusparani Sahran Putri, Tadulako University

    Universitas Tadulako, Sulawesi Tengah, Indonesia

  • Febriany, Tadulako University

    Universitas Tadulako, Sulawesi Tengah, Indonesia

  • Mohammad Iqbal Maulana, Tadulako University

    Universitas Tadulako, Sulawesi Tengah, Indonesia

  • Giska Mala Rahmarini, Tadulako University

    Universitas Tadulako, Sulawesi Tengah, Indonesia

  • Andi Febri Herawati, Tadulako University

    Universitas Tadulako, Sulawesi Tengah, Indonesia

  • Fitriani Puspa Ningsih, Tadulako University

    Universitas Tadulako, Sulawesi Tengah, Indonesia

     

References

Adiyanti, S. A., & Sari, R. M. (2024). ). Pengaruh fleksibilitas jam kerja dan gaji terhadap produktivitas kerja para pekerja remote. Remik: Riset Dan E-Jurnal Manajemen Informatika Komputer,. https://doi.org/10.33395/remik.v8i1.13232

Bentley, S. V., Peters, K., Haslam, S. A., & Greenaway, K. H. (2019). Construction at Work: Multiple Identities Scaffold Professional Identity Development in Academia. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.00628

Blyth, D. L., Jarrahi, M. H., Lutz, C., & Newlands, G. (2024). Self-branding strategies of online freelancers on Upwork. New Media & Society, 26(7), 4008–4033. https://doi.org/10.1177/14614448221108960

Dailey, S. L., Pierce, C. S., Bailey, D. E., Leonardi, P. M., & Nardi, B. (2024). Being Creative Within (or Outside) the Box: Bridging Occupational Identity Gaps. Management Communication Quarterly, 38(1), 86–116. https://doi.org/10.1177/08933189231167385

Dreher, N., & Triandafyllidou, A. (2025). Understanding digital nomadism: a three-level framework for migration studies. Journal of Ethnic and Migration Studies, 51(19), 4801–4820. https://doi.org/10.1080/1369183X.2025.2517353

Hidayat, D., Gustini, K. L., & Lampe iLYAS. (2025). Komunikasi massa dan media digital. Simbiosa Rekatama Media.

Kriyantono Rachmat. (2022). Teknik Praktis Riset Komunikasi Kuantitatif dan Kualitatif (2nd ed.).

Kuiper Kimberly. (2021). Bridging the gaps: Advancing the communication theory of identity. Bowling Green State University.

LeBlanc Sarah Symonds, Spradley Elizabeth L., Beal Heather K. Olson, Burrow Lauren E., & Cross Chrissy. (2021). Communication Theory of Identity, Identity Gap Theory, and MotherScholaring During COVID-19. Iowa Journal of Communication, 53(2), 7–27.

Mulyana, D., & Solatun. (2020). Metode penelitian komunikasi: Contoh-contoh penelitian kualitatif dengan pendekatan praktis. Remaja Rosdakarya.

Mungkasa, O. (2020). Bekerja jarak jauh (telecommuting): Konsep, penerapan dan pembelajaran. Bappenas Working Papers, 3(1). https://workingpapers.bappenas.go.id

Ng, P. M. L., Lit, K. K., & Cheung, C. T. Y. (2022). Remote work as a new normal? The technology-organization-environment (TOE) context. Technology in Society, 70, 102022. https://doi.org/10.1016/j.techsoc.2022.102022

Oktaviani, E., Asrinur, A., Prakoso, I. W. A., & Madiistriyatno, H. (2023). TTRANSFORMASI DIGITAL DAN STRATEGI MANAJEMEN. OIKOS NOMOS JURNAL KAJIAN EKONOMI DAN BISNIS, 16. https://doi.org/https://doi.org/10.37479/jkeb.v16i1.20322

Parhan, M., Maharani, A. J., Haqqu, O. A., Karima, Q. S., & Nurfaujiah, R. (2022). Orang Indonesia dan Jam Karet: Budaya Tidak Tepat Waktu dalam Pandangan Islam. SOSIETAS, 12(1), 25–34. https://doi.org/10.17509/sosietas.v12i1.48065

Pemerintah Kota Palu. (2017). Masterplan Palu Smart City 2017–2022.

Prester, J., Cecez-Kecmanovic, D., & Schlagwein, D. (2023). Toward a Theory of Identity Performance in Unsettled Digital Work: The Becoming of ‘Digital Nomads.’ Journal of Information Technology, 38(4), 442–458. https://doi.org/10.1177/02683962231196310

Santosa Diani Yasmine, & Yuliana Nina. (2024). Gambaran Communication Theory of Identity: Membangun Identitas Seorang Cosplayer. Jurnal Bisnis Dan Komunikasi Digita, 1, 1–10.

Shi, J., Feenstra, S., & van Vugt, M. (2024). Connecting work teams in a remote workplace: an identity leadership perspective. European Journal of Work and Organizational Psychology, 33(5), 643–657. https://doi.org/10.1080/1359432X.2024.2362460

Soundararajan, V., Agarwal, P., & Tyagi, D. (2025). Remote work and reorganization of household infrastructure in the Global South: insights from the Indian information technology industry. Journal of Economic Geography. https://doi.org/10.1093/jeg/lbaf052

Tempo. (2023). Minat pekerja Indonesia ke luar negeri turun, 71 persen pekerja pilih remote working. Tempo. https://www.tempo.co/ekonomi/minat-pekerja-indonesia-ke-luar-negeri-turun-71-persen-pekerja-pilih-remote-working-49849

Tramontano, C., Grant, C., & Clarke, C. (2021). Development and validation of the e-Work Self-Efficacy Scale to assess digital competencies in remote working. Computers in Human Behavior Reports, 4, 100129. https://doi.org/10.1016/j.chbr.2021.100129

WF Novella Ane, & S Nevriyarni. (2026). TEORI IDENTITAS SOSIAL, STEREOTIPE & PRASANGKA. Jurnal Riset Multidisiplin Edukasi , 3.

Witari Putu Sita. (2023). IDENTITY CONSTRUCTION BASED ON A COMMUNAL LAYER OF CTI: A CASE ON BOOKSTAGRAM. Journal of English Language and Culture, 14.

Published

2026-05-10

Issue

Section

Articles

How to Cite

Professional Identity Communication of Remote Workers in Palu City: An Identity Based Analysis. (2026). Kinesik, 13(1), 39-58. https://doi.org/10.22487/ejk.v13i1.2789

Similar Articles

1-10 of 176

You may also start an advanced similarity search for this article.

Most read articles by the same author(s)

1 2 > >>