Perilaku Birokrasi dalam Pelayanan Surat Izin Usaha Perdagangan pada Kantor Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Palu. Journal of Public Administration and Government, [S. l.], v. 3, n. 2, p. 72–77, 2021. DOI: 10.22487/jpag.v3i2.191. Disponível em: https://jurnal.fisip.untad.ac.id/index.php/JPAG/article/view/191. Acesso em: 4 okt. 2025.