Perubahan dan Inovasi Pelayanan Publik Di Era New Normal Pandemi Covid-19. Journal of Public Administration and Government, [S. l.], v. 3, n. 1, p. 28–36, 2021. DOI: 10.22487/jpag.v3i1.138. Disponível em: https://jurnal.fisip.untad.ac.id/index.php/JPAG/article/view/138. Acesso em: 4 oct. 2025.