JPS: Journal of Publicness Studies adalah publikasi ilmiah yang terbit setiap 4 kali dalam setahun yakni pada bulan Februari, Mei, Agustus, November. Jurnal ini menerima artikel yang relevan dengan isu-isu kepublikan seperti Kebijakan dan Manajemen Publik, Collaborative Governance, Desentralisasi dan Manajemen Bencana. JPS juga menjamin standar publikasi yang tinggi sehingga para akademisi, peneliti, praktisi di semua bidang mendapatkan ruang untuk berdiskusi teori-teori dan konseptual ilmu sosial secara terbuka. Semua naskah yang masuk akan melalui penilaian awal oleh Editor dan jika dianggap layak untuk dipertimbangkan lebih lanjut, akan melalui proses peer-review.
Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako
Rumah Nada Recording Experience Event Organizer's Promotional Mix Strategy for the 2024 Titik Temu Festival via Instagram @Festivaltitiktemu
This study aims to examine how the Promotion Mix Strategy of the RNR Experience Event Organizer in increasing visitor interest in the Implementation of the 2024 Titik Temu Festival through Instagram @festivaltitiktemu. The main function of the Titik Temu Festival is as a festival medium that firmly promotes and supports the local ecosystem in Central Sulawesi. The theory used in this study is the Promotion Mix Promotion Mix consisting of Advertising, Sales Promotion, Face-to-Face Sales Personal Selling, Direct Marketing and Public Relations by Kotler and Keller. The subjects of this study were the Event organizer Rumah Nada Recording Experience as the activity manager and the manager of the @festivaltitiktemu Instagram account. The 2024 Titik Temu Festival was chosen as the focus of the study, because it is the most recent implementation, also proving that this activity has been consistently held for three consecutive years. The method in this study is using the Descriptive Qualitative method. This study uses a resource selection technique with a Purposive sampling approach involving three people as Project Leader, Project Manager and Program Manager. Data collection techniques are carried out by means of observation, in-depth interviews and documentation. Data analysis techniques use qualitative analysis consisting of data reduction. Data presentation, verification. The results of the study How the Promotion Mix Strategy of the RNR Experience Event Organizer in increasing Visitor Interest in the Implementation of the 2024 Titik Temu Festival Activities Through Instagram @festivaltitiktemu has been running well, but has not been optimal in the use of direct marketing promotion mix Direct Marketing using Broadcast messages or automatic message systems on existing customer data in previous years is not used at all, information on telephone numbers, emails, customer Instagram accounts is easily obtained, sending automatic messages, promotional messages and so on can reach the heads of potential customers more quickly.
Marketing Communication Strategy, Promotional Mix Strategy, Social Media
Copyright (c) 2025 JPS: Journal of Publicness Studies
The “Silent Treatment” Communication in Millennial Couple Relationships
This study aims to describe and explain how millennials interpret the silent treatment in romantic relationships, whether as a form of self-protection, emotional control, or as a form of manipulation in relationships. This study used a qualitative descriptive method, because it focused on an in-depth understanding of the experiences and views of the research subjects. Data were collected through in-depth interviews with five respondents aged 29– 44 years (three women and two men) with different professional backgrounds. The results show that the silent treatment is interpreted differently by millennials: some use it as a strategy to calm themselves and prevent escalating conflicts, some see it as a form of emotional control in relationships, while others view the silent treatment as manipulative behavior that can damage communication. These findings confirm that the meaning of the silent treatment is strongly influenced by personal experiences, relationship dynamics, and an individual's ability to manage emotions.
Silent treatment, Interpersonal relationships, Millennial Generation
Optimizing Waste Management in Silae Village, Palu City
The purpose of this study is to describe the results of the waste management program in Silae Village, Palu City. This type of research is descriptive and the basis of the research used is qualitative. In this study the author uses the Triple Bottom Line theory by (Jhon Elkinton 1997) with 3 indicators, namely profit, people, and planet (environment). Informants in this study consisted of employees of the Palu City environmental service, Silae Village staff, 2 TPS 3R managers and 3 community members. Data collection techniques were observation, interviews, and documentation. The collected data were filtered and selected based on data needs using qualitative descriptive methods. Based on the results of the study obtained, waste management in Silae Village has not been running optimally as can be seen from the indicators of profit, people, and planet (environment) where it can provide additional income for the community through the waste bank program. However, the perceived economic benefits are still limited due to the lack of skills and understanding in sorting waste, which results in managers having to purchase additional raw materials for compost production, community participation in waste management is still low. Even though the government has made every effort to provide outreach and education to the public, in reality there are still many people who do not understand and apply it in their daily lives.
Community Participation, Triple Bottom Line, Waste Management
Copyright (c) 2026 JPS: Journal of Publicness Studies
Quality of Electronic Identity Card Services at the Population and Civil Registration Office of Sigi Regency
This study aims to examine the quality of Electronic Identity Card (E-KTP) services at the Department of Population and Civil Registration of Sigi Regency. The research focuses on four service quality indicators based on Taliziduhu Ndraha's theory: speed, accuracy, convenience, and fairness. This research uses a qualitative method with a descriptive approach. Data collection techniques include observation, interviews, and documentation. The results of the study show that E-KTP services in Sigi Regency have not been optimal. In terms of speed, the E-KTP issuance process is still slow due to limited facilities such as a lack of recording and printing equipment, as well as network disruptions. Regarding accuracy, services do not meet the standard completion time due to a lack of discipline and preparedness among staff. However, in terms of convenience, the public finds the procedures and requirements for E-KTP services to be accessible and straightforward. Meanwhile, in the aspect of fairness, there are still practices of prioritizing relatives or acquaintances, which leads to public dissatisfaction and a sense of unfairness. The conclusion of this study is that the quality of E-KTP services at the Department of Population and Civil Registration of Sigi Regency still needs improvement, particularly in the aspects of speed, accuracy, and fairness, to ensure more optimal and equitable services.
Service, Speed, Accuracy, Convenience, Fairness
The Political Strategy of Candidate Pair Lucky and Syaefudin in the 2024 Simultaneous Regional Head Elections in Indramayu Regency
This research is entitled “The Political Strategy of the Candidate Pair Lucky Hakim and Syaefudin in the 2024 Simultaneous Regional Election in Indramayu Regency.” The purpose of this study is to identify and analyze the political strategies employed by Lucky Hakim and Syaefudin in winning the 2024 regional election, as well as to determine the supporting and inhibiting factors that influenced their political communication process during the campaign. This research applies Peter Schroder’s theory of political strategy as the analytical framework and uses a qualitative research method. Data were collected through documentation studies and in-depth interviews. The findings reveal that the political strategy implemented by Lucky Hakim and Syaefudin focused on a direct approach to the community through blusukan or door-to-door visits across village areas. This approach effectively built emotional closeness and strengthened public trust toward the candidate pair. Furthermore, Lucky Hakim’s high popularity and electability served as significant social capital that attracted strong public enthusiasm, particularly among grassroots groups such as housewives. Survey data indicated that Lucky Hakim’s personal image and popularity played a crucial role in supporting the pair’s victory. In addition, the success of this political strategy was also supported by the significant contribution of the campaign team and a wide network of volunteers. These volunteers actively expanded the campaign’s reach, organized political activities at the local level, and maintained political consolidation until the voting stage. Therefore, the victory of Lucky Hakim and Syaefudin resulted from the synergy between direct communication strategies, personal image strength, and the effective mobilization of volunteers in building broad public support across Indramayu Regency.
Political Strategy, Regional Election, Supporting Factors of Victory
Portrait of Urban Facilities in Eastern/Western Indonesia: A Comparative Study of Surabaya and Palu
This study aims to analyze the differences in the average development of technology, information, and infrastructure in eastern/western Indonesia and focuses on the comparison between the western and eastern regions of Indonesia in the context of Indonesia as an archipelagic country, infrastructure is very important to create interconnectivity between islands in Indonesia. This study uses a qualitative approach with a descriptive-comparative method. Data were obtained through in-depth interviews, field observations, and documentation studies of regional development policies and planning. This study focuses on an in-depth understanding of the condition of facilities and infrastructure in the cities of Surabaya and Palu. The results of this study are compiled based on a comparative analysis of the quality of the condition of facilities and infrastructure (sapras) in the cities of Surabaya and Palu. Comparative findings show quite striking differences between the two regions, which are inseparable from the historical background of city development, the function and strategic role of the region, the socio-economic conditions of the community, as well as the characteristics and geographical challenges faced by each region. In terms of urban facilities in the city of Surabaya is relatively more complete, integrated, and sustainable compared to the city of Palu. These differences are influenced by factors such as regional fiscal capacity, the level of urbanization, historical experience of development, and the impact of natural disasters experienced by the city of Palu. This research is expected to provide academic and practical contributions to the development of more equitable urban development policies across regions.
Urban Facilities, Regional Development, Regional Inequality
Marketing Strategy Analysis of Tetu Fresh at South City Hall, Palu City
ABSTRACT This study aims to analyze the marketing strategy implemented by the Micro, Small, and Medium Enterprise (MSME) Tetu Fresh in South Balai Kota, Palu, Central Sulawesi. This traditional sweet food is very popular and easy to find in Palu City, especially during the month of Ramadan. The type of method used in this study is a qualitative research method by conducting direct and in-depth interviews and documentation with two informants: the owner and employee of Tetu Fresh, which operates on Jalan Balai Kota Selatan, Palu. The results show that Tetu's marketing strategy is carried out through word of mouth promotion, attendance at culinary events, promotions via WhatsApp, and short content on Instagram and TikTok, which have proven very helpful in developing the business and making it more known to many people. However, there are several challenges for this business owner, such as the need for raw materials that must be truly high quality and maintaining kitchen hygiene, because when cooking, customers directly see the process.
The Effectiveness of the Central Sulawesi Representative Office of the Republic of Indonesia Ombudsman in Preventing Maladministration of Public Services
This study aims to examine the effectiveness of the Ombudsman of the Republic of Indonesia, Central Sulawesi Representative, in handling reports of maladministration in public services. The research uses a descriptive qualitative approach and focuses on the effectiveness indicators proposed by Richard M. Steers, namely productivity, adaptability, job satisfaction, and resource achievement. Data was collected through interviews and documentation. Based on the findings, the productivity indicator is considered fairly good, as seen from the assistants' ability to analyze and follow up on reports adequately, both in terms of speed and accuracy. The informants in this study were selected based on their knowledge of the issues being investigated, including personnel from the Complaint Receipt and Verification Division (PVL), the Report Investigation Division (RIKSA), the Prevention Division, and members of the public who submitted complaints. In terms of adaptability, the performance is also considered good, as the institution has shown the ability to adjust well to changes, both in regulatory aspects and social dynamics. For job satisfaction, employees at the Ombudsman demonstrate a high level of enthusiasm and pride in contributing to the improvement of public service delivery. However, the achievement of performance targets has not been fully optimal, primarily due to a high workload and limited personnel. The findings regarding resource achievement indicate ineffectiveness, as the limited number of staff has resulted in delays in the report examination process, restricted monitoring coverage, and a high individual workload. This issue is a major factor affecting the overall effectiveness of the Ombudsman in carrying out its functions optimally.
Effectiveness, Maladministration, Ombudsman
The Effectiveness of Regional Regulation Number 3 of 2022 Concerning the Prohibition of Selling on the Sidewalks of Raja Tombolotutu Park, Tinombo District, Parigi Moutong Regency
This study aims to determine the extent to which the local regulation is effective in creating public order, especially in the Raja Tombolotutu park area, Tinombo District, Parigi Moutong Regency. The research method used is a qualitative approach with descriptive research type. Data collection techniques were conducted through interviews, observation, and documentation. This research uses the theory of measuring effectiveness from Richard M. Steers 1985 which consists of three indicators, namely goal achievement, integration, and adaptation. The results showed that the implementation of Local Regulation No. 3 Year 2022 on the prohibition of selling on sidewalks has not been effective. In the goal achievement indicator, there are still many traders who sell on the sidewalk because the location is strategic and crowded with buyers. On the integration indicator, coordination between agencies has not run optimally, limited to reporting without routine enforcement. While in the adaptation indicator, there is no concrete solution from the government for affected traders, and park management by related agencies has not been maximized.
Effectiveness, Local Regulations, Street Vendors
Implementation of the Marriage Law Policy in Balaesang District, Donggala Regency
This research aims to explore how the implementation of the Marriage Law policy, particularly regarding the minimum age for marriage as stipulated in Law Number 16 of 2019, in Balaesang Sub-District. The study employs George Edward III’s policy implementation model, which includes four aspects: Communication, resources, disposition, and bureaucratic structure.This study uses A qualitative method with a descriptive approach. Informants were selected using Purposive, totaling seven individuals. The types of data used are primary and Secondary data. Data collection techniques included interviews, documentation, And observation.The research findings indicate that the implementation of the minimum Marriage age policy at the KUA of Balaesang has been carried out in accordance With procedures, but it still faces several challenges. Communication related to The dissemination of policy to the community remains uneven, resulting in low Public legal awareness and understanding. The availability of resources is still Limited and inadequate. The disposition of the implementers is relatively good. However, the effectiveness of the bureaucratic structure is still influenced by the Lack of coordination with external parties. Therefore, there is a need to enhance Equal dissemination, strengthen resource capacity, and improve inter-agency Coordination to realize optimal policy implementation in preventing underage Marriage in Balaesang Sub-District
Policy Implementation,Communication, Disposition
Effectiveness of Child Identity Card Program Services at the Population and Civil Registration Office of Palu City
Effectiveness of the Child Identity Card Program Services at the Population and Civil Registration Office of Palu City. This research aims to determine the effectiveness of the child identity card program services at the Population and Civil Registration Office of Palu City. The basis of this research uses qualitative research with a descriptive type. Data collection techniques were conducted through observation, interviews, and documentation. The data used in this study is based on the theory of effectiveness by Richard M. Steers (1985), which includes three indicators: goal achievement, integration, and adaptation. The results of this study indicate that in the goal achievement indicator, the annual target has been reached at 60%, the services provided are quite good, and the procedures are easy to understand. However, there are still delays in issuance caused by inadequate facilities and infrastructure, as well as from the community providing incomplete required documents, which slows down the service and delays the issuance. In the integration indicator, it was found that communication among employees has been established quite well. However, the socialization to introduce this program to the community has not been widespread. In the adaptation indicator, it is assessed as quite good due to adequate facilities and infrastructure and well-organized service rooms. However, the network sometimes experiences disruptions during service, and the availability of printer ink and paper is not always sufficient for reprinting forms, which hinders the smoothness of services and the issuance of child identity cards at the Population and Civil Registration Office of Palu City
Effectiveness, Service, Child Identity Card
Effectiveness of Handling People with Mental Disorders at the Palu City Social Services
This study aims to evaluate the effectiveness of handling people with mental disorders (ODGJ) at the Social Service Office of Palu City. The focus of the research is directed at three indicators of effectiveness based on Richard M. Steers’ theory, namely: Goal Achievement, Integration, and Adaptation. This research uses a qualitative method with a descriptive approach. Data collection techniques were conducted through observation, interviews, and documentation. The results of the study show that the Palu City Social Service has made several efforts, such as outreach activities, provision of social rehabilitation services, and cross-sector collaboration. However, the effectiveness of handling ODGJ still faces several obstacles. In terms of Goal Achievement, there is a lack of facilities such as temporary shelters for ODGJ. Regarding Integration, cross-sector coordination has not yet been fully optimized. In the Adaptation aspect, follow-up programs such as monitoring and assistance for ODGJ after being discharged from psychiatric hospitals are still lacking. The conclusion of this study indicates that the effectiveness of handling people with mental disorders by the Social Service Office of Palu City is not yet fully optimal. It still requires improvements in facilities, inter-agency coordination, and post-treatment support, particularly in the aspects of Goal Achievement, Integration, and Adaptation, in order to optimize services and create a more inclusive environment.
Goal Achievement, Integration, Adaptation
Strategic Management of the National Narcotics Agency in Efforts to Prevent Drug Abuse in Donggala Regency
This study aims to examine the drug abuse prevention strategies implemented by the National Narcotics Agency of Donggala Regency (BNNK Donggala). The research method used is qualitative with a descriptive approach. To analyze BNNK Donggala’s strategies in preventing drug abuse, this study adopts Kooten’s theory, which consists of four strategic types: Organizational Strategy, Program Strategy, Resource Support Strategy, and Institutional Strategy. The types of data used include primary and secondary data, collected through observation, interviews, and documentation. The research findings show that the strategies implemented by BNNK Donggala are an extension of the national policies set by the central National Narcotics Agency (BNN), adapted to local conditions through mapping of drug-prone areas, community reports, surveys, and cross-sector coordination. The program targets are divided into two categories: individuals who have never used drugs and those who have tried or experimented with them. Prevention strategies for the first group are carried out through education and outreach, while the second group is approached through outpatient rehabilitation efforts. The main programs implemented include the Desa Bersinar (Drug-Free Village) Program, the Peer Teen Program (RTS), and the Anti-Drug Family Resilience Program. These programs emphasize community collaboration, the role of youth as agents of change, and the strengthening of family roles in early prevention. In addition, BNNK Donggala also conducts outreach through social media and direct field activities. For rehabilitation, outpatient services are provided through a clinic with procedures including interviews, screening, urine tests, and assessments. Clients with severe addiction are referred to the inpatient rehabilitation center in Makassar. Supporting strategies include human resource management, utilization of operational facilities, and institutional strengthening through cross-sectoral collaboration and the use of information technology, all of which contribute to the implementation of the program. In practice, BNNK Donggala adopts an integrated approach comprising preventive, repressive, and rehabilitative measures. Despite facing limitations in budget and personnel, synergy between the government, community, and stakeholders is a key factor in the success of the program.
The Social and Economic Impact of Shrimp Pond Development by PT. Esaputlii Prakarsa Utama on the Community in Lingadan Village, Dakopamean District, Toli-Toli Regency
This study aims to determine the impact of shrimp farming companies on society and the environment to achieve prosperity for the community and not damage the environment. Law Article 74 Number 40 of 2007 concerning limited liability companies regulates the obligation of social and environmental responsibility in Lingadan Village. This study uses Jeremy Nicholls' theory with three indicators, namely social impact, economic impact, environmental impact. The method used in this study is a qualitative approach with a descriptive type, which collects data through interviews with related parties, including company employees and local residents of Lingadan Village. The results of the study indicate that the existence of shrimp ponds provides economic benefits for some people through employment opportunities and increased income. Social conflict also arises due to inequality of benefits and access to resources. This study recommends the need for more sustainable pond management and more intensive socialization to the community in order to minimize negative impacts and increase benefits for all residents of Lingadan Village.
Social Impact, Economic Impact, Of Pond Management, Community Welfare
Employee Perceptions of Workplace Bullying Practices: The Case of Alleged Unilateral Layoffs at Alfamart Gorontalo and Its Impact on Work Ethic
This study aims to understand employees’ perceptions of workplace oppression in the case of alleged unilateral termination of employment (PHK) at Alfamart Gorontalo, and to analyze how such practices affect employee work ethic. The unilateral termination phenomenon reflects an imbalance of power relations between the company and its workers, creating suspicions of arbitrary actions that potentially suppress employees’ positions. This research employs a descriptive qualitative method with data collection techniques including observation, interviews, and documentation. Informants were selected using purposive sampling, focusing on employees who were considered relevantto the incident. Data analysis refers to the Interactive Model of Miles, Huberman, and Saldana, which consists of data collection, data condensation, data display, and conclusion drawing. The findings indicate that unilateral termination is perceived by employees as a form of structural oppression, as it was carried out without transparent communication, without providing the opportunity for self-defense, and resulted in psychological pressure and uncertainty among workers. The impact of such practices is reflected in decreased motivation and work ethic among employees who feel that their rights are not respected. This study highlights the importance of implementing principles of fairness, transparency, and labor protection to prevent the emergence of oppressive practices in the workplace.
Oppression, Unilateral Termination, Power Relations, Work Ethic, Alfamart
Quality of Health Services at Buluye Napoa'e Moutong Hospital in Salumpengut Village, Moutong District, Parigi Moutong Regency
The purpose of this study was to determine the Quality of Health Services at Buluye Napoa'e Moutong Hospital, Parigi Moutong Regency. This study used a qualitative descriptive method. Informants in this study numbered 7 people, and the determination of research informants used a purposive sampling technique. The types of data used were primary and secondary data. Data collection techniques used observation, interviews, documentation, and triangulation techniques. Based on the results of the study, it was concluded that the Quality of Health Services at Buluye Napoa'e Moutong Hospital, Parigi Moutong Regency, seen from the aspect of physical evidence (tangibles), there are still several deficiencies in the waiting room facilities and lighting that need improvement. Then from the aspect of reliability, it shows that the hospital has a reliable work system in providing medical services to patients. Then, seen from the aspect of responsiveness, it is not running optimally. This is caused by hospital employees who are still unable to complete the tasks of health services needed by the community. In addition, public service from the aspect of assurance shows that medical personnel are able to build a sense of security and patient trust through clear communication, courtesy, and good professional competence. Lastly, from the aspect of attention (empathy), it has been going well, because health workers show personal attention to patients, such as greeting them, asking about their condition, and providing emotional support.
Tangibles, Reliability, Responsivenees, Assurance, Empathy
The Performance of the Village Consultative Body in Governance in Patukuki Village, Peling Tengah District, Banggai Islands Regency
The lack of understanding among BPD members regarding their duties and functions can affect the performance of the organization itself. This research aims to describe the performance of the Village Consultative Body in carrying out its governmental functions in Patukuki Village. The approach used in this research is qualitative. The research was conducted in Patukuki Village, Peling Tengah District, Banggai Islands Regency. Data was obtained from various sources, namely the village head, BPD Chairperson, BPD Secretary, hamlet figures, and community representatives. Data collection techniques include observation, interviews, and documentation. The data analysis process was carried out step by step, starting from collection, reduction, data presentation, to drawing conclusions and data verification. The research results show the low understanding of BPD members regarding their duties, weak coordination with the village government, and lack of community participation. The quality of service is quite good, but follow-up on aspirations is still minimal. The productivity and responsiveness of the BPD need to be improved through training and closer cooperation with the community. In terms of responsibility, the BPD has carried out its duties according to regulations, but inter-agency cooperation is still lacking. Accountability is also low due to the absence of open performance reports. The lack of transparency causes residents to not know the results of the BPD's work. Therefore, the BPD needs to be more open and active in providing its performance results so that public trust and participation increase. In conclusion, the duties and functions of the Patukuki Village Consultative Body have not been running well. This is due to weak coordination with the village government and lack of community participation. Therefore, the Village Consultative Body needs to be more open and active in providing its performance results so that public trust and participation increase.
Service Quality of PT. Vistagas' Subsidized 3 Kg Gas Agent in Tondo Village, Palu City
Tondo Sub-district faces various challenges in the distribution of subsidized gas managed by PT. Vistagas agents, where several technical and administrative obstacles affect the quality of services received by distribution bases as partner outlets. This study aims to analyze the quality of services provided by the subsidized gas agent PT. Vistagas in Tondo Sub-district, Palu City. The main focus of this research is to determine the extent to which the services provided have met the expectations of distribution bases as the recipients. This study uses a qualitative approach with a descriptive type, and data collection was carried out through observation, in-depth interviews, and documentation. The results of the study show that although gas distribution generally runs regularly and on schedule, several issues remain, such as uncertainty in delivery times, lack of price transparency, and limited communication from the agent to the distribution bases. The service is considered suboptimal due to mismatches between the needs of the bases and the services provided, including in terms of timeliness, clarity of information, and service attitude. These shortcomings influence the perception and satisfaction level of the bases toward the agent's performance. This study recommends that PT. Vistagas improve its distribution system, clarify information regarding quotas and delivery schedules, and strengthen communication with the distribution bases to create a more efficient, fair, and community-responsive service.
Service Quality, Subsidized Gas, Transparency
Employee Performance in Electronic Procurement of Goods and Services Through the LPSE UPPBJ Application Tadulako University
The purpose of this research is to determine employee performance in the electronic procurement of goods and services through the LPSE application of UPPBJ Tadulako University and to determine the level of effectiveness of electronic procurement of goods and services through the LPSE application of UPPBJ Tadulako University. The basis of this research is a survey with a descriptive qualitative research type. The location of this research is the Unit Pengelola Pengadaan Barang dan Jasa (UPPBJ). This research uses an informant technique with purposive sampling by determining informants as many as 5 people, consisting of the Chairman, Secretary, and 3 Staff of Tadulako University. Data collection techniques use 3 methods, namely observation, interviews, and documentation. The data analysis technique uses a descriptive qualitative approach, based on employee performance indicators consisting of aspects of productivity, service quality, responsiveness, responsibility, and accountability. The research results show that in terms of productivity, service quality, responsiveness, responsibility, and accountability, they are basically running well but not maximally because they still face obstacles and barriers. Hindering factors include the lack of active participation from regions that still have difficulty accessing the internet, untimely announcements that make people feel cheated, irregularities or lack of control in the LPSE process that allow manipulation to occur, providers from other regions still feeling inequality of access to LPSE, especially for areas that do not have adequate technology infrastructure, information that is still incomplete and unclear, so it must be directed through the interface in the procurement process via the application, and files that are not compatible with the provider's devices.
Productivity, Service Quality, Responsiveness, Responsibility, Accountability
Performance of State Civil Apparatus in Public Services in Tanamodindi Village, Mantikulore District, Palu City
This research aims to examine the performance of Civil Servants (ASN) in public service at the Tanamodindi Sub-District Office, Palu City. The study employed a descriptive qualitative method using Agus Dwiyanto’s (2012) theory, which consists of five performance indicators: productivity, service quality, responsibility, responsiveness, and accountability. This study is based on field research with both primary and secondary data. Data were collected through purposive sampling with six informants, using observation, interviews, and documentation as the main techniques. The findings show that the overall performance of ASN has not yet been fully optimal. In terms of productivity, ASN performed well by providing services that were fast, orderly, transparent, and effective, despite several challenges in the field. For service quality, ASN demonstrated good performance by being polite, quick, communicative, and thorough, which improved public satisfaction. In terms of responsiveness, ASN showed good performance by responding quickly in urgent situations, remaining meticulous, and being easily accessible to the community. On the accountability indicator, ASN also performed well since service procedures were transparent, clear, and easy to understand. However, regarding responsibility, weaknesses were found, particularly in time discipline and consistency of attendance, which often caused delays and forced the public to wait longer to receive services.
Performance, Public Service, Productivity
Tracing the Historical Roots and Driving Factors for the Birth of Comparative Studies in State Administration: From the Classical Paradigm to the Era of Global Governance
This study aims to explore the historical roots and driving factors behind the emergence of Comparative Public Administration (CPA) and its relevance within the context of contemporary global governance. Employing a qualitative-descriptive approach through a comprehensive literature review, the research analyzes the paradigm shifts in public administration from the classical era to the modern governance period. The findings indicate that CPA emerged as a response to the limitations of the Western-centric and universalistic classical administrative theories. Factors such as decolonization, modernization, and globalization served as major catalysts for developing a more contextual and adaptive approach to public administration in developing countries. Scholars such as Fred W. Riggs, Ferrel Heady, and Dwight Waldo played pivotal roles in expanding CPA’s analytical scope from structural perspectives to ecological and network-oriented analyses. The study concludes that CPA is not merely a descriptive tool for comparing bureaucratic systems but also a reflective framework for reinterpreting classical bureaucratic values, rationality, efficiency, and accountability, within the complex dynamics of global governance. Thus, CPA holds strategic importance in bridging classical public administration theories with the adaptive governance demands of the globalization and digitalization era.
Strategy of the Manpower Service in Preventing Non-Procedural Migrant Workers in Indramayu Regency
Kasus pekerja migran mejadi salah satu sorotan penting dalam beberapa tahun terakhir. Kasus tersebut meliputi eksploitasi, perdagangan orang, dan terjadinya penipuan, kerja paksa, serta upah yang tidak dibayar oleh majikan atau agen. Kasus-kasus ini dipicu akibat dari minimnya lapangan kerja di dalam negeri, yang membuat sebagian masyarakat bekerja sebagai pekerja migran yang nekat menggunakan jalur ilegal alias non prosedural. Penelitian ini bertujuan untuk mengetahui strategi Dinas Tenaga Kerja dalam mencegah pekerja migran non prosedural di Kabupaten Indramayu, serta menganalisis faktor-faktor penghambat dalam pelaksanaannya. Metode penelitian yang digunakan adalah metode kualitatif dengan tipe penelitian, yaitu pendekatan deskriptif. Teknik pengumpulan data melalui observasi, wawancara mendalam, dan dokumentasi. Hasil penelitian menujukan bahwa strategi Dinas Tenaga Kerja Kabupaten Indramayu dilakukan melalui kegiatan pencegahan dengan melakukan sosialisasi dan edukasi hukum mengenai pentingnya keberangkatan secara prosedural, pelatihan keterampilan dan pemberdayaan ekonomi, serta kerja sama lintas sektor. Adapun faktor-faktor penghambat yang dihadapi meliputi keterbatasan Sumber Daya Manusia (SDM), rendahnya kesadaran masyarakat, intensifikasi sosialisasi di tingkat desa. Secara keseluruhan, strategi yang diterapkan telah berjalan dengan cukup baik, namun masih memerlukan penguatan dalam aspek koordinasi dan pemberdayaan ekonomi. Aspek tersebut mencakup koordinasi yang lemah antarlembaga terkait, yang mengakibatkan perlindungan tidak komprehensif, dan pemberdayaan ekonomi yang tidak efektif, seperti sulitnya akses terhadap modal dan pelatihan, sehingga pekerja migran tetap rentan dan kembali pada masalah lama. Pentingnya penguatan pada kasus pekerja migran non-prosedural, agar upaya pencegahan migran non prosedural dapat terlaksana secara lebih optimal.
Migrant Workers, Non-Procedural, Strategies
Implementation of the Policy for Protection of Child Victims of Violence in Parigi Moutong Regency
Implementation of the policy of protection children victims of violence is still experiencing obstacles such as the limitations of the resources in this case the source of the budget and labor, then there is still a lack of understanding of the community in the importance of child protection From acts of violence, making the implementation of the policy of protection children not running optimally. This study aims to determine the obstacles that occur in the implementation of the policy of protection of women and children victims of violence in Parigi Moutong Regency. This study uses the theory of the implementation of van meter and van horn policies, namely there are 6 indicators of policy standards and objectives, resources, characteristics of implementing organizations, communication between related organizations, attitudes of implementers, social, economic and political environment. The results of this study indicate that the implementation of the policy of protection children victims of violence in Parigi Moutong Regency is not optimal due to the limitations of resources, and social and economic environmental factors are also the biggest challenges inimplementation of this policy.
Child Protection, Implementation, Policy
Management of Facilities and Infrastructure at Bumi Sagu Presidential Instruction Elementary School, Besusu Village, Palu City
Poorly systematic planning, budget constraints, low human resources, and lack of managerial initiative serve as obstacles in managing facilities and infrastructure. Consequently, this results in poorly maintained, damaged, and unusable facilities and infrastructure. The purpose of this research is to understand how facilities and infrastructure are managed at SD Inpres Bumi Sagu. The research foundation used in this study is a qualitative approach with a descriptive type. The data sources used are primary and secondary data. The informants involved in this research number 5 people, with informant selection using purposive sampling technique. Data collection techniques used include observation, interviews, and documentation. Data analysis steps include data collection, data condensation, data presentation, drawing conclusions, and verification. The research results show that planning for facilities and infrastructure at SD Inpres Bumi Sagu does not yet meet needs, with frequent procurement of goods without going through a mature needs planning process; SD Inpres Bumi Sagu does not yet have a digital-based reporting system; the existing facilities and infrastructure are still suboptimal; and recording and documentation of disposed goods are not well organized. The conclusion is that the management of school facilities and infrastructure has generally met basic educational needs, but there are deficiencies in routine maintenance, such as building damage due to extreme weather in Palu, as well as budget constraints that hinder the procurement of modern technological facilities like computers or projectors. Therefore, improvements in maintenance and innovation are needed to enhance educational quality. Suggestions include improving the maintenance system for facilities and infrastructure, allocating special budgets for early repairs, and collaborating with the local education office to obtain technical assistance or additional funds.
Management, Facilities and Infrastructure, Maintenance
Dinamika Hubungan Antara Birokrasi Dan Kekuasaan Politik
This study analyzes the relationship between power structures and bureaucratic hierarchy within Indonesia’s political governance. It focuses on how political power affects bureaucratic professionalism, neutrality, and effectiveness. Using a literature review method, the study examines 15 national publications from 2020-2025 discussing bureaucratic politicization, civil service neutrality, and institutional reform. The analysis applies content analysis with thematic grouping. Findings reveal that bureaucracy remains vulnerable to political intervention and patronage, reducing its independence and performance. However, the application of a merit system and stronger neutrality regulations are strategic measures toward a professional and accountable bureaucracy. The study highlights the importance of balancing political power and bureaucratic autonomy to achieve adaptive and public-oriented governance.
Bureaucracy, Civil Service Neutrality, Political Power
Pemberdayaan Masyarakat Nelayan Melalui Kelompok Mina Mandiri Glayem Di Desa Juntikedokan Kecamatan Juntinyuat Kabupaten Indramayu
The empowerment of fishing communities is an essential effort to improve the welfare of coastal groups that remain socially and economically vulnerable. This study aims to identify the forms of community empowerment carried out through the Mina Mandiri Glayem Fishermen Group in Juntikedokan Village, Juntinyuat District, Indramayu Regency, as well as to analyze the inhibiting factors in its implementation. This research employed a qualitative descriptive approach with data collection techniques including observation, in-depth interviews, and documentation. The findings show that fishermen empowerment has been implemented through institutional strengthening, the provision of fishing facilities such as boats, engines, and fishing gear, training and mentoring by fisheries extension officers, and marketing facilitation through the Glayem Fish Auction Place (TPI). These programs have improved fishermen’s capacities, expanded market access, and fostered collective awareness to cooperate in advancing group interests. However, the implementation of empowerment programs has not been fully optimal due to several obstacles, including limited capital and facilities, dependence on seasons and weather conditions, low human resource capacity, lack of continuous socialization and evaluation, weak inter-agency coordination, and resistance from some fishermen toward group institutions.
Coastal Communities, Fishermen Groups, Empowerment
Peran Badan Penanggulangan Bencana Daerah Dalam Penanggulangan Banjir Rob Di Desa Wilayah Pesisir Kecamatan Kandanghaur Kabupaten Indramayu
The tidal floods that often hit Kandanghaur Subdistrict require the involvement of the Indramayu District Disaster Management Agency (BPBD) in mitigation efforts. Therefore, this study aims to determine the role of the Indramayu District BPBD as a regulator, dynamizer, and facilitator in mitigating tidal floods in the villages of Eretan Wetan and Eretan Kulon, as well as to identify the inhibiting factors. This study uses a descriptive qualitative approach with data collection techniques through observation, interviews, and documentation. The results show that BPBD has carried out its role as a regulator, facilitator, and dynamizer in tidal flood mitigation. In its role as a regulator, there is already a clear legal basis and implementing organization for tidal flood mitigation. The role as a catalyst has been carried out through the dissemination and training of the Destana program to the community. Meanwhile, the role as a facilitator is carried out through assistance and the provision of aid or facilities in the form of evacuation, the establishment of command posts and public kitchens, as well as the preparation of Jitupasna documents and Rehabilitation and Reconstruction Plan documents. However, the implementation of these roles has not been optimal due to constraints such as limited budgets, low community participation, inter-agency coordination challenges, and social and cultural resistance from the community.
Disaster Management, Tidal Flooding, Coastal Area
Pengaruh Kebijakan Harga Pembelian Pemerintah Beras Terhadap Pendapatan Petani Di Kecamatan Widasari Kabupaten Indramayu
Some farmers in Widasari District, Indramayu Regency, preferred to sell their rice harvests to middlemen rather than the Bulog, just because they wanted a commensurate selling price or even higher according to the expenses of farmers. In addition, other obstacles to limited access to Bulog, the slow process of absorption of crops, and incompatibility of absorption time with the harvest season. The purpose of this study is to determine the extent to which the rice HPP policy affects the income of farmers and how much influence it caused. The method used in this study is a quantitative method with a causal associative approach. The research sample was determined by the Cochran formula and produced 53 rice farmers respondents in Widasari District. Data collection techniques are carried out through the distribution of a questionnaire with a Likert scale, then analyzed using validity, reliability, simple linear regression tests, T tests, and the coefficient of determination with the assistance of the SPSS version 26 program. This is evidenced by the regression coefficient value of 0.389 and a significance level of 0.001 (<0.05). The value of the coefficient of determination (R²) shows that the HPP policy variable contributes to increasing farmers' income, although other factors such as production costs, land area, and market access also play an important role. The conclusion of this study is that the rice HPP policy plays a role in maintaining the stability of grain/rice prices and providing a more suitable revenue guarantee for farmers. However, the implementation of this policy in the field is still facing obstacles, such as strict Bulog quality requirements and limited access to farmers to sell their crops to Bulog.
Government Purchase Price Policy, Income, Farmer, Rice
Manajemen Pengembangan Objek Wisata Pantai Bonebula di Desa Towale Kecamatan Banawa Tengah Kabupaten Donggala
ABSTRACT The purpose of this research is to examine the management in the development of Bonebula Beach Tourism Object in Towale Village, Banawa Tengah District, Donggala Regency. The basis of this research is descriptive qualitative, the number of informants is 7 people. Data collection techniques are observation, interviews, and documentation. The results of the study indicate that the planning aspect (Planning) in the planning aspect of the local government through the Tourism Office has scheduled superior programs in the development of tourism objects in the Donggala Regency environment including in Towale Village, but this has not been able to be implemented optimally due to budget constraints. The organizational aspect (Organizing) of Bonebula Beach tourism can be said to have run well. Management is carried out jointly between the village government, the community through the Tourism Awareness Group (POKDARWIS), and supported by the Tourism Office. The actuating aspect of Bonebula Beach tourism has gone through the planning and organizing stages. However, activities such as direction, guidance, and communication to human resources are still not optimal and need to be improved, including attention to tourism facilities. Supervision (Controlling) Supervision at the Bonebula Beach Tourist Attraction has been running well and the Tourism Office routinely conducts evaluations and mentoring every weekend or holiday. In addition, tourism managers are also actively guarding the area, both day and night, especially during activities such as camping. Development management has been running quite well due to the reality on the ground regarding the seriousness of the local government, especially the Donggala Regency Tourism Office, in carrying out management functions that are carried out in a structured manner. However, in implementing tourism development there are still several factors that become obstacles due to budget limitations and the still lack of involvement of human resources in terms of developing and maintaining Bonebula Beach tourism.
Management, Tourism, Development, Village Tourism Objects
Penatausahaan Barang Milik Negara di Balai Wilayah Sungai Sulawesi III Palu
This study aims to examine the administration of State-Owned Assets (BMN) at the Sulawesi River Basin Agency III Palu, using the BMN administration concept by Suwanda and Rusfiana, which includes the aspects of bookkeeping, inventory, and reporting, particularly in the management of office stationery supplies (ATK). This research employs a qualitative method with a descriptive approach, and data collection techniques through observation, interviews, and documentation. The research informants consist of the Head of General Affairs Subdivision, Commitment Making Officer (PPK), BMN Manager, and BMN Operator. The results show that the administration of BMN has not been optimal due to the lack of human resource competencies, which leads to data discrepancies, lack of accuracy in record-keeping, weak coordination, and limited technical understanding. Therefore, there is a need to enhance human resource capacity, conduct more routine inventories, and strengthen oversight systems and information integration. This study recommends continuous technical training and the refinement of operational procedures to support more orderly and accountable BMN administration.
Administration, Bookeping, Inventory, Reporting