Nia, Arnia, Mustainah, and Agusta Sri Astuti. 2024. “KUALITAS PELAYANAN PUBLIK MELALUI PENERAPAN ELECTRONIC TRAFFIC LAW ENFORCEMENT (ETLE) DI KANTOR DIREKTORAT LALU LINTAS KOTA PALU”. JPS: Journal of Publicness Studies 1 (3), 53-64. https://jurnal.fisip.untad.ac.id/index.php/jps/article/view/1562.