Journal of Public Administration and Government
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description: Journal of Public Administration and Government (JPAG) is registered with number ISSN 2685-1032 (Online), ISSN 2684-8406 (Print) is a scientific journal published by the University of Tadulako, Palu. Faculty of Social Sciences and political sciences, Public Administration study program, in collaboration with the network of Indonesian Association for Public Administration (IAPA). The journal is published two times a year in April and October. The purpose of this publication is to disseminate ideas and research results in the fields of public administration and governance. JPAG aims to publish conceptual articles, reviews, and research in the fields of public administration and governance, particularly focusing on the main problems in the development of the science of public administration and governance studies. Includes the development of Government policy, public administration, public management, the study of the autonomous region, the local government and bureaucracy, policy analysis, public service, political decentralization, fiscal, public economics and politics as well as regional planning and studies other social sciences. View My Stats
publisher: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Tadulako
language: en
publication name: Journal of Public Administration and Government
issn: 2684-8406
items: Policy Strategies of the Ministry of Home Affairs in Enhancing the Competence of Civil Servants
items: The Relationship Between Service Quality and Public Satisfaction of Service Users at the Regional Education Office of North Sulawesi Province
items: Implementation of the Electronic Based Government System (SPBE) to Achieve Good Governance in the General Bureau of the North Sulawesi Regional Secretariat
items: Evaluating the Performance of Local Governments in Kwara State Post-Supreme Court Electoral Enforcement
items: Implementation of Counter-Radicalization Policy Through Online Media at the Security Intelligence Directorate of the Central Sulawesi Regional Police
items: Implementation of Digital-Based Public Service Policies at The Metro Jaya Police Directorate of Intelligence and Security: A Study of Online Police Record Certificates
items: Public Perception of the Performance of SAMSAT Jambi City: SEM-PLS Analysis on the Quality of Motor Vehicle Tax Services Based on SERVQUAL
items: Women Representation and Affirmative Action in Nigerian Politics: A Study of The Fourth Republic (1999-2023)
items: Relationship of Work Quality, Quantity, Timeliness, Effectiveness, and Independence on Public Service Performance in Kampong Trabaek District Administration, Prey Veng Province, Cambodia
items: The Role of Government Policy in Responding to Climate Change: A Literature Review
items: Effectiveness of Decentralized Administration Management in Cambodia: A Comprehensive Review
items: Effectiveness of Public Service Delivery from One Window Service Office: A Comprehensive Review
items: Ideological Discourse: Based on Subjective Conditions Towards Objective Consciousness of Intellectuals Understanding Reality Sociological Perspective of Knowledge
items: Effectiveness of the 2020 Village Fund Direct Cash Assistance Program in West Kawangkoan District Minahasa Regency
items: The Role of the Government in Waste Management in Bahodopi District
items: Electronic Payment: A Determinant of Tax Revenue Generation in Nigeria
items: The Linguistic Turn and Deliberative Development of Public Administration
items: Ecological Policy Implementation: Thematic Village Program to Address Slum Area Issues in Malang City
items: Policy and Politics of Preference of Admin Cadre in the Bangladesh Civil Service: Consequences
items: Strategy for Implementing Performance Architecture in the Performance Accountability System of Government Agencies (SAKIP) in Central Sulawesi
items: Evaluation of Services and Responses to Sexual Violence Cases in Higher Education: A Systematic Review
items: Analysis of Factors Causing Stunting in Children Under Five and the Role of Socio-Economic Status in Pangkajene and Kepulauan Regency: A Systematic Review
items: Mandar-Culture-Based Political Education in Preventing Money Politics in the 2024 Election in Majene Regency
items: Collaboration of Tangerang City Government in Waste Management through Waste Bank
items: The Communication Network in Community-Based Solid Waste Management (Waste-Bank) In Makassar, Indonesia
items: Open Selection for Primary High Leadership Positions at BKPSDM, Solok Selatan Regency
items: Indigenous Peoples' Rights Act (IPRA) Law in the Philippines: A Scoping Review on the Effectiveness
items: Implementation of Electronic Report Card Policy at Vocational High School 1 Palu
items: Community Participation in the Implementation of Development in the South Dampal Subdistrict, Tolitoli Regency
items: Constructing Harmony as the Collective Conscience of the Donggala Community, Central Sulawesi

Policy Strategies of the Ministry of Home Affairs in Enhancing the Competence of Civil Servants
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description: Civil servants play a crucial role in achieving effective, adaptive, and citizen-oriented governance. However, competencies of civil servants in the Ministry of Home Affairs remain insufficiently relevant and reliable due to unmet technical, managerial, sociocultural, and governmental standards, as well as the absence of an integrated system for competency mapping and development in human resource planning. This policy paper proposes a strategic framework to strengthen ASN competencies in Kemendagri using Bardach’s analytical framework, based on technical feasibility, economic and financial possibility, political viability, and administrative operability. Three policy alternatives were identified: (1) integration of Corporate University and Talent Management development, (2) collaboration through micro-credential and job certification programs, and (3) strengthening an integrated competency mapping and gap analysis system. Based on interview results, the first alternative was assessed as the most feasible and comprehensive. This policy addresses the root problem by establishing an integrated, efficient, and sustainable competency development system. Its implementation requires a Minister of Home Affairs Regulation governing Corporate University and Talent Management to ensure clear governance, coordination, and operational guidelines. The integration is expected to enhance competency relevance and reliability, support data-driven human resource management, and develop professional, adaptive, and high-performing civil servants aligned with Smart Governance and national bureaucratic reform.
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creator: Chandra Varenda Yoga
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-12-19
publication date: 2025-12-19
starting page: 235
ending page: 248
doi: 10.22487/59cfr924

The Relationship Between Service Quality and Public Satisfaction of Service Users at the Regional Education Office of North Sulawesi Province
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description: Good and quality public services are one indicator of the government's success in improving public welfare. The Regional Education Office of North Sulawesi Province, as one of the regional government administrators, plays a crucial role in providing quality public services to the community. However, there are still complaints from the public regarding the quality of services provided, such as unclear procedures, the behavior of individuals seeking profit, and poor service timeliness. This study aims to analyze the relationship between service quality and public satisfaction at the Regional Education Office of North Sulawesi Province. The research method used is quantitative with a cross-sectional study design, involving 363 respondents who are service users at the Regional Education Office of North Sulawesi Province. The results showed that the majority of respondents (50.1%) assessed the service quality as "Good", but there were still 49.9% of respondents who assessed the service quality as "Sufficient" or "Poor". Public satisfaction was also polarized, with 52.3% of respondents feeling "Satisfied" and 47.7% feeling "Not Satisfied." A Chi-Square test showed a significant relationship between service quality and public satisfaction (p=0.000). This study concluded that service quality plays a crucial role in shaping public satisfaction, but there is still room for improvement in service quality, particularly in enhancing the ability of government officials to provide better services and meet public expectations.
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creator: Aurelia C. Ering
creator: Joyce J Rares
creator: Femmy Tasik
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-12-20
publication date: 2025-12-20
starting page: 189
ending page: 196
doi: 10.22487/6vffc465

Implementation of the Electronic Based Government System (SPBE) to Achieve Good Governance in the General Bureau of the North Sulawesi Regional Secretariat
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description: This study aims to analyze the implementation of the Electronic-Based Government System (ESBS) in the General Bureau of the Regional Secretariat of North Sulawesi Province in realizing good governance. The research method used is a qualitative case study approach, involving in-depth interviews with key informants, field observations, and analysis of related documents. The results of the study indicate that the implementation of ESBS in the General Bureau has been running well, but still faces several obstacles, such as the digital competency gap between employees, unstable internet network infrastructure, some employees' resistance to change, and imperfect system integration. This study found that the communication of ESBS policies in the General Bureau is quite effective, but still requires strengthening consistency and simplification of technical instructions. Human resources and infrastructure are available, but still need to improve employee digital competency and internet network stability. The disposition or attitude of implementers is positive, but there is still resistance from some employees. The bureaucratic structure is clear, but still requires system integration between regional institutions. This study concludes that the implementation of ESBS in the General Bureau of the Regional Secretariat of North Sulawesi Province is moving in the right direction, but requires strengthening aspects of internal communication, improving employee digital competency, infrastructure stability, and system integration between regional institutions to achieve optimal implementation. The recommendations of this research are to improve employee digital competence, improve internet network infrastructure, increase system integration, and strengthen employee commitment in implementing SPBE.
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creator: Geraldo R, Wokas
creator: Very Y Londa
creator: Johny R.E. Tampi
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-12-20
publication date: 2025-12-20
starting page: 181
ending page: 188
doi: 10.22487/nrz1m548

Evaluating the Performance of Local Governments in Kwara State Post-Supreme Court Electoral Enforcement
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description: In Nigeria’s federal system, the local government tier has historically functioned under severe structural and political subordination, largely due to its entanglement with state-level controls. Despite constitutional provisions, decades of practice saw the widespread use of unelected caretaker committees, eroding democratic legitimacy and service delivery at the grassroots. Responding to growing public discontent and judicial activism, the Supreme Court in 2023 ruled that state governments must conduct proper local government elections or risk forfeiture of federal allocations. This judgment marked a watershed moment for local governance reform. However, one year after the enforcement of this autonomy, the actual impact remains contested. While elected officials now occupy local councils, widespread concerns persist about whether this structural shift has translated into meaningful administrative independence, fiscal transparency, or improved responsiveness. This study addresses this gap by examining how local governments in Kwara State specifically in Ilorin Metropolis, Offa, and Moro LGAs have fared since the reforms. Using a mixed-methods approach, the study gathered both qualitative and quantitative data from 400 respondents, including the general populace and local/state officials. Findings indicate significant perceptual differences regarding the fairness of elections and the autonomy in fiscal matters, while broader governance outcomes are viewed similarly across groups. The analysis reveals that structural reforms, while symbolically important, are insufficient without complementary measures such as institutional safeguards, civic oversight, and electoral transparency. The paper concludes by recommending legal and administrative reforms that deepen autonomy, promote fiscal accountability, and strengthen citizen engagement to ensure that electoral legitimacy is matched by functional and developmental governance at the grassroots.
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creator: Mohammed Idris Danjuma
creator: Abdullahi, Abdulkarim Birogi.
creator: Emmanuel O. Lambe
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-08-31
publication date: 2025-08-31
starting page: 125
ending page: 139
doi: 10.22487/axegmf06

Implementation of Counter-Radicalization Policy Through Online Media at the Security Intelligence Directorate of the Central Sulawesi Regional Police
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description: This study aims to analyze the implementation of counter-radicalization policies through online media by the Directorate of Security Intelligence, Central Sulawesi Regional Police. The research is motivated by the increasing spread of radical ideologies through digital platforms utilized by extremist groups such as Mujahidin Indonesia Timur (MIT). Using a qualitative approach and a case study method, the research explores the effectiveness, challenges, and strategies of implementing counter-radicalization policies within Ditintelkam Polda Central Sulawesi. The analysis is based on George C. Edwards III’s policy implementation theory, which emphasizes four key variables: communication, resources, disposition, and bureaucratic structure. Supporting frameworks include the Policy Network, Change Management, and Evidence-Based Policy theories. The findings reveal that the implementation of counter-radicalization policies through online media remains suboptimal due to limited inter-agency coordination, insufficient digital human resources, and low community engagement. Nevertheless, ongoing efforts to strengthen cross-sector collaboration and enhance the digital capacity of security officers indicate positive progress toward more effective policy outcomes. This research contributes both academically and practically to the development of digital-based counter-radicalization strategies in Indonesia.
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creator: Iwan
creator: Mohamad Irfan Mufti
creator: Mustainah
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-12-19
publication date: 2025-12-19
starting page: 146
ending page: 153
doi: 10.22487/4x4fpw40

Implementation of Digital-Based Public Service Policies at The Metro Jaya Police Directorate of Intelligence and Security: A Study of Online Police Record Certificates
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description: This research aims to analyze the implementation of digital public service policy in issuing Police Record Certificates (SKCK) at the Directorate of Intelligence and Security (Ditintelkam) of the Jakarta Metropolitan Police (Polda Metro Jaya). The Online SKCK service is a digital innovation initiated by the Indonesian National Police to enhance public service quality by promoting faster, more transparent, and accountable processes through the Super App Presisi POLRI application. This study employs a qualitative descriptive approach using in-depth interviews, observations, and document analysis with relevant stakeholders. Data were analyzed based on George C. Edwards III’s policy implementation theory, which consists of four variables: communication, resources, disposition, and bureaucratic structure. The findings reveal that the implementation of the Online SKCK policy at Polda Metro Jaya is not yet optimal. The main obstacles include insufficient public dissemination, limited human resource capacity in digital access, and weak inter-agency coordination. Nevertheless, there is a strong institutional commitment to improve the system through infrastructure enhancement, personnel capacity development, and information system integration. This study provides strategic recommendations to strengthen coordination, expand outreach, and improve the overall effectiveness of digital public service delivery within the police institution.
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creator: Caroline Yulia Kusuma
creator: Nuraisyah Ambo
creator: Abdul Rivai
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-12-20
publication date: 2025-12-20
starting page: 154
ending page: 161
doi: 10.22487/ccnym613

Public Perception of the Performance of SAMSAT Jambi City: SEM-PLS Analysis on the Quality of Motor Vehicle Tax Services Based on SERVQUAL
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description: Public services are a real reflection of the quality of governance which plays a role as the main indicator of the country's success in fulfilling the basic rights of its citizens. In the context of regional autonomy, improving the quality of public services is a strategic aspect to strengthen the legitimacy of the government and build public trust in public institutions . This study aims to analyze public perception of the quality of Motor Vehicle Tax payment services at SAMSAT Jambi City using the SERVQUAL model which includes five main dimensions, namely tangibles, reliability, responsiveness, assurance and empathy. The research method uses a quantitative approach with the Structural Equation Modeling–Partial Least Squares (SEM-PLS) analysis technique based on questionnaire data from taxpayers who have paid motor vehicle taxes. The results of the study show that all dimensions of SERVQUAL are proven to be valid and reliable and have a positive and significant influence on the quality of public services. These findings confirm that the reliability, responsiveness, assurance, and empathy of officers are the dominant factors that shape the public's positive perception of the performance of motor vehicle tax payment services at SAMSAT Jambi City. Empirically, this study concludes that improving the quality of public services needs to be directed at strengthening the professionalism of servant workers, developing empathy and interpersonal communication, and optimizing service facilities that support the creation of responsive, effective, and community satisfied public services.
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creator: M. Reyhan Aditia
creator: Arrisy Jorgi Sutan
creator: Alva Beriansyah
creator: Hapsa
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-12-20
publication date: 2025-12-20
starting page: 173
ending page: 180
doi: 10.22487/pq5kwx53

Women Representation and Affirmative Action in Nigerian Politics: A Study of The Fourth Republic (1999-2023)
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description: Nigeria is one of the countries in Africa with the lowest number of women's representation in politics, despite having a 35% Affirmative Action. Women in Nigeria make up about half of the population and about 51 percent of voters during elections, but in terms of women's representation in the Fourth Republic (1999-2023), it remains low. This study examines the challenges affecting the effective implementation of the 35% Affirmative Action in Nigeria. The research adopted feminism as a theoretical framework and reviews some related literature that are in line with women in politics. The research utilized a combination of survey methods to collect primary quantitative data and secondary research to analyze existing information. The findings revealed that high illiteracy levels among women, cultural and religious beliefs, poverty, and negative perception of women in politics were the major challenges to the effective implementation of the National Gender Policy of 35% Affirmative Action. The paper recommended the need for a gender quota system with constitutional backing and public enlightenment programmes.
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creator: Timothy Onimisi
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-12-19
publication date: 2025-12-19
starting page: 210
ending page: 219
doi: 10.22487/e1j51036

Relationship of Work Quality, Quantity, Timeliness, Effectiveness, and Independence on Public Service Performance in Kampong Trabaek District Administration, Prey Veng Province, Cambodia
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description: This study looks into the variables affecting public service performance (PSP) in Kampong Trabaek District Administration, Prey Veng Province, Cambodia. Although district-level public service delivery is essential to good governance, it continues to face obstacles like inefficiency, corruption, and a lack of funding. Work quality (WQ), work quantity (WT), timeliness (TI), effectiveness (EF), and independence (ID) are the five main dimensions that are examined in this study along with how they interact with PSP. This study aims to explore the current status of PSP in Kampong Trabaek District Administration and to investigate the relationship between WQ, WT, TI, EF, and ID in shaping PSP within Kampong Trabaek District Administration, Prey Veng Province, Cambodia. To systematically investigate these relationships, data were gathered from 91 district administration stakeholders and employees using a quantitative research design with descriptive and correlational analysis. The questionnaire in the form of Likert scale was the instrument used in this study. The results provide subtle insights into the roles that each dimension plays in PSP. Timeliness and independence showed a strong positive relationship with work quality, underscoring the value of high standards in encouraging responsiveness and accountability. Effectiveness and work quantity were found to be significantly correlated, highlighting the need for a balance between productivity and reaching desired results. Timeliness was found to be a crucial component that was closely related to every other aspect, highlighting its function in boosting public trust in government. Effectiveness was essential to guaranteeing fair service distribution and flexibility in times of emergency, while independence allowed local leaders to develop context-sensitive solutions but also revealed weaknesses in supervision and resource distribution. To sum up, this study emphasizes how crucial it is to take a comprehensive approach to …
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creator: Mardy Serey
creator: Michael J. Girao
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-07-04
publication date: 2025-07-04
starting page: 90
ending page: 99
doi: 10.22487/jpag.v7i2.1971

The Role of Government Policy in Responding to Climate Change: A Literature Review
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description: Climate change generates increasingly complex governance challenges, requiring a comprehensive understanding of the effectiveness of policies, instruments, and institutional dynamics that shape countries’ adaptive capacities. This study conducts a systematic review of research published between 2021 and 2025 to identify cross-contextual patterns regarding barriers and enablers of adaptation, policy approaches and instruments, policy effectiveness, and the political–institutional factors influencing climate policy outcomes. The search and selection process followed a rigorous SLR protocol, accompanied by thematic coding to map four major themes emerging from the reviewed articles. The synthesis indicates that adaptation barriers most frequently stem from governance fragmentation, regulatory ambiguity, limited institutional capacity, and the dominance of top-down approaches that overlook social vulnerability. Regarding policy instruments, Climate Action Plans, policy mixes, carbon taxes, Nature-Based Solutions, and adaptation finance mechanisms prove effective only when supported by robust institutional frameworks and cross-sectoral coordination. In many countries, integration between mitigation and adaptation within development policies remains weak, while technocratic approaches that prioritize infrastructure often create risks of the safe-development paradox and increase long-term exposure to climate hazards. Policy effectiveness is significantly shaped by socio-political dynamics such as partisanship, geopolitical interests, and the quality of public participation, which can either strengthen or weaken the legitimacy of climate policies. The synthesis underscores that successful climate governance requires stable legal and institutional frameworks, the integration of adaptation and mitigation, participatory and equity-oriented approaches, reliable technical instruments and data, as well as coordinated and sustained implementation. This study advances the understan…
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creator: Rina Wulandari
creator: Neng Mia Karlina
rights: Copyright (c) 2024 Journal of Public Administration and Government
date: 2025-08-31
publication date: 2025-08-31
starting page: 100
ending page: 124
doi: 10.22487/jpag.v6i3.1683

Effectiveness of Decentralized Administration Management in Cambodia: A Comprehensive Review
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description: Decentralization has emerged as a key governance reform strategy aimed at improving administrative efficiency, enhancing citizen participation, and promoting equitable development. In Cambodia, decentralization reforms initiated in the early 2000s sought to transfer authority, financial resources, and decision-making powers from the central government to subnational levels, including provinces, municipalities, districts, and communes. This literature-based study evaluates the effectiveness of decentralized administration management in Cambodia, focusing on institutional capacity, service delivery performance, and governance outcomes. Drawing on case studies, comparative analyses with Indonesia, the Philippines, and Vietnam, and established theoretical frameworks such as New Public Management (NPM) and SERVQUAL, the review identifies both achievements and persistent challenges. Findings indicate that while decentralized administration in Cambodia has contributed to improved local governance and greater responsiveness to community needs, its effectiveness remains constrained by limited institutional capacity, infrastructural deficiencies, and the persistence of informal practices and corruption. The Kampong Speu Province case study illustrates how local governments have made progress in service accessibility and citizen engagement but continue to struggle with inefficiencies, uneven service quality, and weak accountability mechanisms. Comparative insights suggest that successful decentralization depends on robust institutional support, technological integration, and strong anti-corruption frameworks. This review concludes with policy recommendations aimed at strengthening human resource capacity, investing in digital infrastructure, enforcing transparency and accountability, and enhancing citizen participation in local governance. By addressing these areas, the Cambodian government can improve the functionality of decentralized administration and ensure more effective…
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creator: Punleu Yin
creator: Mardy Serey
creator: Chhunkry Hour
creator: Vuthy Chem
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-07-04
publication date: 2025-07-04
starting page: 75
ending page: 89
doi: 10.22487/jpag.v7i2.1999

Effectiveness of Public Service Delivery from One Window Service Office: A Comprehensive Review
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description: One Window Service Office (OWSO) plays a crucial role in delivering essential public services to local residents. The OWSO, which located in all districts and municipal within the provinces, aims to facilitate efficient service provision by eliminating redundant procedures and ensuring that citizens receive timely assistance. The office integrates a wide range of administrative tasks, including business registration, land management, tax collection, and civil documentation, under a unified system designed to minimize bureaucratic hurdles. This review aims to explore the extent to which the OWSO in Cambodia has contributed to improved governance and enhanced citizen engagement. This study adopts a qualitative case study approach to examine the effectiveness of public service delivery at OWSO in districts and municipal of Cambodia. By focusing on the OWSO, the study provides a detailed understanding of institutional practices, challenges, and outcomes related to public service delivery. A comprehensive review of secondary data was conducted to gather information on the establishment, objectives, and implementation of the Bavet OWSO. As results, this review indicate that while the OWSO has successfully simplified administrative procedures and improved service accessibility, its effectiveness is hindered by inadequate staffing, limited technological integration, and inconsistent enforcement of standardized procedures. Comparative analyses with similar initiatives in Indonesia, the Philippines, and Vietnam reveal that more digitally advanced and institutionally supported OWSO models achieve higher levels of efficiency and user satisfaction. These comparisons underscore the importance of investing in digital infrastructure, strengthening institutional capacity, and implementing robust anti-corruption measures to maximize the benefits of one-stop service centers. Additionally, the review highlights the need for enhanced citizen engagement and service awareness to ensure th…
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creator: Penh Prak
creator: Mardy Serey
creator: Chhunkry Hour
creator: Vuthy Chem
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-07-04
publication date: 2025-07-04
starting page: 61
ending page: 74
doi: 10.22487/jpag.v7i2.1998

Ideological Discourse: Based on Subjective Conditions Towards Objective Consciousness of Intellectuals Understanding Reality Sociological Perspective of Knowledge
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description: The sociology of knowledge examines how the subjective thoughts and ideological backgrounds of intellectuals influence their perception and understanding of reality. Ideological biases often shape their analysis, creating a gap between perceived and objective truth. This study aims to explore how these subjective conditions affect the ability of intellectuals to attain objective consciousness and the development of scientific knowledge within the framework of the sociology of knowledge. Employing a phenomenological qualitative approach, the research captures perceptions through interpretive analysis, drawing on the theories of Karl Mannheim and Clifford Geertz to analyze the interaction between cultural systems, ideology, and knowledge construction. The findings reveal that ideological influences significantly shape how intellectuals interpret facts and social phenomena, often leading to partial or biased understandings that hinder objectivity. The sociology of knowledge serves as a crucial tool in unveiling these subjective influences, encouraging self-awareness among researchers regarding their social and cultural conditioning. The conclusion emphasizes that achieving objective consciousness necessitates an awareness of the social and ideological factors that shape perceptions. The discipline offers vital insights into the relationship between subjective beliefs and objective realities, advocating for reflexivity and contextual understanding in scientific inquiry to foster a more accurate and comprehensive grasp of social phenomena.
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creator: Surahman Surahman
creator: Hajir Bahrun Maula
creator: Nanang Wijaya
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-06-15
publication date: 2025-06-15
starting page: 51
ending page: 60
doi: 10.22487/jpag.v7i1.2003

Effectiveness of the 2020 Village Fund Direct Cash Assistance Program in West Kawangkoan District Minahasa Regency
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description: Direct Cash Assistance is a program issued by the government in the form of direct cash assistance or cash assistance. Direct Cash Assistance was created to ease the burden on people affected by the Covid 19 Pandemic. This study aims to analyse the effectiveness of the 2020 Village Fund Cash Assistance Program in West Kawangkoan District. This study uses the theory of effectiveness from Edy Sutrisno, which includes the following indicators: Programme Understanding, On Target, Timeliness, Goal Achievement, and Real Change. This research uses qualitative research methods with descriptive explanations, involving 13 informants consisting of 5 village heads, sub-district heads, and 7 community members. The results of this study show that the government has not optimised the data collection process. There are community members who fulfil the criteria as recipients of Direct Cash Assistance who are not recorded as recipients. The data collection process was not on target, as the government was still selective in data collection. In addition, the timing of the distribution of Direct Cash Assistance was ineffective. The distribution was delayed due to delays in the disbursement of the Village Fund. On the positive side, the Direct Cash Transfer had a favorable impact on people's lives during the Covid-19 Pandemic, helping to reduce the cost of living, although the impact was temporary.
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creator: Boby Menly Enjoi Sondakh
creator: Johny P. Lengkong
creator: Grace J. Waleleng
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-05-29
publication date: 2025-05-29
starting page: 40
ending page: 50
doi: 10.22487/jpag.v7i1.1965

The Role of the Government in Waste Management in Bahodopi District
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description: In Bahodopi District, rapid population growth and expanding industrial activities have led to a significant accumulation of waste, revealing shortcomings in infrastructure and public awareness despite the existence of regulations. This study aims to examine how the local government addresses waste management by applying two conceptual frameworks, namely the dynamic aspect and the regulatory aspect, along with the facilitator concept by Ryas Rasyid. Using a qualitative method with a descriptive approach, data were collected through interviews and observations involving officials from the Morowali District Government, the Bahodopi Sub-District Government, the village governments of Keurea and Labota, as well as members of the local community, supported by relevant reports and documents. The findings indicate that government actions are often reactive, occurring only during emergencies or periods of increased public attention, while Regional Regulation No. 5 of 2017 has not been implemented effectively. Major obstacles include inadequate waste management facilities, limited transport fleets, and low public awareness. This study is expected to contribute to the literature on waste governance by local governments in mining areas such as Morowali District.
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creator: Yunus
creator: Irawati
creator: Sisrilnardi
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-05-29
publication date: 2025-05-29
starting page: 28
ending page: 39
doi: 10.22487/jpag.v7i1.1970

Electronic Payment: A Determinant of Tax Revenue Generation in Nigeria
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description: This study seeks s to ascertain the effect of E-payment on Tax revenue generation in Nigeria, using Federal Inland Revenue Service (FIRS) as unit of analysis. Open Innovation theory it has been used to underpin the study. Sequential mixed method is employed and adopted; data were generated from both primary and secondary sources; descriptive and inferential statistics were used with the aid of SPSS version 23.0. It has been discovered that e-payment has positive and significant relationship with revenue generation of Federal Inland Revenue Service in Nigeria. This indicates that FIRS use electronic means in collecting revenue such credit cards i.e master card, visa card and verve card, and point of sale (POS) etc. Consequently, the study recommends that FIRS should to maintain the existing processes of e-payment of revenue such as credit cards; master card, verve card and visa card, and come up with advance additional initiative for revenue generation such as application software, which taxpayers can download and use in paying their entitlement/taxes. This would strengthen e-payment conveniences, viability, reliability, and above all FIRS reputation.
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creator: Yahaya Saadu
creator: Muhammad Inuwa Danmalam
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-05-29
publication date: 2025-05-29
starting page: 15
ending page: 27

The Linguistic Turn and Deliberative Development of Public Administration
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description: This article examines the paradigmatic shift known as the linguistic turn within the field of public administration, exploring its profound implications for both theory and practice. Originating from philosophical discourse, the linguistic turn challenges traditional positivist approaches by foregrounding language and discourse as central to understanding administrative processes and outcomes. Through a comprehensive review of literature, this paper elucidates how this theoretical shift has reshaped the landscape of public administration. The study investigates the history and impact of linguistic theories on administrative practices, highlighting the emergence of discursive strategies in policy formulation, implementation, and evaluation. It critically analyzes how language constructs realities, shapes bureaucratic interactions, and influences policy effectiveness. Moreover, the deliberative development reveals how policy issues are framed through narratives and metaphors, influencing policy outcomes, highlights the importance of inclusive and rational deliberation in democratic legitimacy, advocating for participatory decision-making processes, and addresses the practical challenges of implementing inclusive deliberation in diverse societies, emphasizing accessibility and respectful dialogue. By integrating insights from linguistics, philosophy, and public administration, it argues for a more nuanced approach that acknowledges the linguistic dimensions of governance, promoting participatory, transparent, and equitable policy-making. The article suggests avenues for future research and practical implications for enhancing administrative effectiveness in diverse socio-political contexts.
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creator: Sharon Mendoza-Dreisbach
creator: Jeconiah Dreisbach
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-05-29
publication date: 2025-05-29
starting page: 8
ending page: 14
doi: 10.22487/jpag.v7i1.1885

Ecological Policy Implementation: Thematic Village Program to Address Slum Area Issues in Malang City
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description: Population density in Malang City causes various problems, one of which is slum areas. To overcome these problems, the Malang City Government issued a Thematic Village Program policy. This study aims to analyze the implementation of the Thematic Village Program through an ecological policy implementation model. The method used is qualitative through literature study. This study shows that ecological factors are indeed the main reason for the policy. The Thematic Village Program in Malang City is one of the programs that is in accordance with the concept of ecological policy, where the program aims to increase development, economy, and welfare, while still preserving the environment/overcoming environmental problems faced. In the context of implementation, the interaction of collaborating actors plays their respective roles in supporting the realization of policy objectives. The conclusion in this study is that although the formation of thematic villages has succeeded in reducing urban slum areas, other obstacles/challenges faced are related to the sustainability of the Thematic Village development. Therefore, the government and collaborating actors can initiate follow-up programs to maintain the sustainability of the Thematic Village Program.
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creator: Bhakti Gusti Walinegoro
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-05-29
publication date: 2025-05-29
starting page: 1
ending page: 7
doi: 10.22487/jpag.v7i1.1747

Policy and Politics of Preference of Admin Cadre in the Bangladesh Civil Service: Consequences
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description: Bangladesh's administrative cadre implements government policies and projects, giving them significant power. Administrative cadre preference throughout several sectors depletes specialised expertise in education, healthcare, construction, agriculture, and livestock. This study aims to improve understanding of the Bangladesh Civil Services (BCS) administrative and technical cadres' differing concerns and their societal and national ramifications. The researcher conducted a qualitative interview-based study to address these concerns. Compared to the administrative cadre, the technical cadre is demotivated by long promotion processes, limited fringe benefits, lost status, and poor working conditions. This study suggests that the BCS admin cadre's dominance hurts public administration efficiency and effectiveness.
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creator: Mohammad Razaul Karim
rights: Copyright (c) 2025 Journal of Public Administration and Government
date: 2025-12-20
publication date: 2025-12-20
starting page: 220
ending page: 234
doi: 10.22487/0na4d789

Strategy for Implementing Performance Architecture in the Performance Accountability System of Government Agencies (SAKIP) in Central Sulawesi
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description: Performance architecture is a critical field within information technology that helps organizations design, implement, and optimize technology in alignment with their business objectives. Every organization relies on various information systems to support its operational functions, and performance architects play a vital role in enhancing the efficiency and effectiveness of organizational performance. This study employs a qualitative research methodology, utilizing literature, regulatory, and policy data, alongside the analysis of the written or spoken words of stakeholders, to assess the application of performance architecture within the Government Agency Performance Accountability System (SAKIP) in the public sector. Policy analysis is conducted by examining existing theories and regulations related to performance architecture in SAKIP and its implementation within the Central Sulawesi Government. From the analysis, it is clear that the strategy for implementing performance architecture in the Central Sulawesi Government plays a crucial role in improving government organization performance. This is evident in the adoption of the West Java Integrated Government Agency Performance Management (JAPATI) model, which has been adapted into the Central Sulawesi version, the Integrated Performance Accountability System (SALIARA). The SALIARA application is publicly accessible, allowing citizens to view the Governor’s performance, regional apparatus performance, and budget allocations. Based on the findings, the following steps are essential for the Central Sulawesi Provincial Government: formulate policies and strategies for implementing National Bureaucratic Reform, develop Integrated Performance Management Guidelines, create Performance Tree guidelines for cascading, alignment of Regional Development Planning, and Regional Apparatus Development Planning within the Central Sulawesi Provincial Government, formulate policies for Regional Apparatus and individual reward/puni…
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creator: Mappatoba Andi
rights: Copyright (c) 2024 Journal of Public Administration and Government
date: 2024-12-17
publication date: 2024-12-17
starting page: 154
ending page: 163
doi: 10.22487/jpag.v6i3.1567

Evaluation of Services and Responses to Sexual Violence Cases in Higher Education: A Systematic Review
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description: Sexual violence in higher education institutions is a global issue requiring effective services and response mechanisms to protect victims and ensure accountability. This systematic review aims to evaluate policies, victim support services, reporting mechanisms, and the effectiveness of institutional responses in addressing sexual violence cases. Using a systematic literature review (SLR) approach on articles published between 2018 and 2023, the review identifies gaps in implementation, inconsistent support systems, and a lack of survivor-centered approaches. This study highlights the need for strategic measures to improve institutional responses, ensure victim protection, and foster a safe and inclusive campus environment.
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creator: Dwi Rahmayani
creator: A.M Rusli
creator: Suhardiman Syamsu
rights: Copyright (c) 2024 Journal of Public Administration and Government
date: 2024-12-19
publication date: 2024-12-19
doi: 10.22487/jpag.v6i3.1680

Analysis of Factors Causing Stunting in Children Under Five and the Role of Socio-Economic Status in Pangkajene and Kepulauan Regency: A Systematic Review
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description: Stunting, a chronic condition of impaired growth and development in children under five, remains a pressing public health concern, particularly in Pangkajene and Kepulauan Regency, Indonesia. This systematic review aims to identify and analyze the factors contributing to stunting among children under five and to evaluate the role of socio-economic status in its prevalence. Using a structured methodology, peer-reviewed articles published between 2017 and 2024 were sourced from databases such as PubMed, Scopus, and Google Scholar. The findings reveal that stunting is multifactorial, with key determinants including inadequate maternal nutrition, suboptimal breastfeeding practices, poor dietary diversity, limited access to healthcare services, and recurrent infections. Socio-economic status emerged as a critical factor influencing these determinants, as low income and education levels often exacerbate inadequate nutritional intake and healthcare access. This review underscores the importance of multi-sectoral interventions that address socio-economic disparities, improve maternal and child nutrition, and strengthen healthcare services. Insights from this study contribute to evidence-based policy formulation aimed at reducing stunting and improving child health outcomes in the region.
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creator: Nurhalilah
creator: Rabina Yunus
creator: A.M Rusli
rights: Copyright (c) 2024 Journal of Public Administration and Government
date: 2024-12-19
publication date: 2024-12-19
doi: 10.22487/jpag.v6i3.1682

Mandar-Culture-Based Political Education in Preventing Money Politics in the 2024 Election in Majene Regency
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description: Low public participation in monitoring election violations will affect elections with integrity and dignity. The practice of money politics will create corruption and harm society. This research discusses the political education of the Mandar Tribe community in preventing the practice of money politics in the 2024 elections. This research uses a descriptive qualitative research method by collecting primary data through a structured questionnaire-based survey. The data collection technique uses nonprobability sampling, namely purposive sampling which is used to select respondents from the community, the KPU and Bawaslu of Majene Regency, election participants and the Majene Regency government. The research results show that society's vulnerability to money politics is quite high, so prevention is needed through political education by election management institutions, the government and political parties. The level of community political participation is quite good through comprehensive strategic approaches such as outreach from election organizers through My Ads and outreach to prevent money politics involving figures in the community with Mandar political, legal and cultural education. The conclusion of this research is that the practice of money politics can be prevented through collaborative movements involving various stakeholders, including election organizers, government, political parties and community groups.
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creator: Fitriani Sari Handayani Razak
creator: Farhanuddin
creator: Muhammad Sajidin
creator: Muhammad Rivai
rights: Copyright (c) 2024 Journal of Public Administration and Government
date: 2024-12-17
publication date: 2024-12-17
starting page: 138
ending page: 145
doi: 10.22487/jpag.v6i3.1517

Collaboration of Tangerang City Government in Waste Management through Waste Bank
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description: This study aims to examine the collaboration undertaken by the Tangerang City Government in waste management through waste banks. The waste problem in Tangerang City is evident from the annual increase in waste production. This is reflected in the significant volume of waste disposed of at the Rawa Kucing landfill in Neglasari District, which reached 494,176,281.08 tons/year in 2021. As of 2024, the volume of waste sent to the landfill has reached 412,514,564.64 tons/year (data as of September 6, 2023). The Tangerang City Government has collaborated with several waste banks in different areas to manage inorganic waste. The actors involved in this collaboration include the Tangerang City Government, represented by the Environmental Agency, which acts as the leader and initiator of the collaboration for waste management through waste banks. In accordance with Regional Regulation No. 02 of 2021, the government is obligated to establish a central waste bank as a coordinator and facilitator linking the Tangerang City Government with unit waste banks. This research adopts a qualitative method and employs the theory of Emerson and Nabatchi (2015), which posits that local governments are not the sole primary actors initiating collaboration. Furthermore, collaborative governance is understood as the process, structure, and implementation of policies involving government institutions, the private sector, and the community to meet public needs and interests. Field research revealed several challenges in collaboration, including procedural and institutional arrangements, leadership, knowledge, and resources.
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creator: Marlinda Erfanti
creator: Nurliah Nurdin
creator: Asropi
rights: Copyright (c) 2024 Journal of Public Administration and Government
date: 2024-12-17
publication date: 2024-12-17
starting page: 146
ending page: 153
doi: 10.22487/jpag.v6i3.1632

The Communication Network in Community-Based Solid Waste Management (Waste-Bank) In Makassar, Indonesia
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description: The Waste Banks initiative, which has been in operation in Makassar City since 2013, attempts to alleviate Indonesia's waste problem by encouraging community participation in garbage separation within the framework of community-based waste management (CBWM). Despite its extensive history, no significant progress has been made. This study dives into the communication network of waste bank players in Makassar City, concentrating on the three best performance Waste Banks. Data gathering included interviews and questionnaires with each participant, and communication networks and sociograms were analyzed using Social Network analytic (SNA) and the UCINET 6 analytic tool. The major findings reveal a startlingly low network density of 1% in each waste bank (Lamber Borong: 0.063, Sayang Rennu: 0.032, Sayang Rennu: 0.032). Members' low level of active communication is shown. Furthermore, each waste bank identifies a member with the highest degree of centrality, detailing communication pathways and emphasizing that single person's importance. In contrast, an individual with the lowest closeness centrality score in each waste bank displays their capacity to efficiently disseminate information throughout the network. Furthermore, several people in each waste bank have a high betweenness centrality score, highlighting their vital role in linking others inside the trash bank network.
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creator: MA Wellang
creator: T Matsumoto
rights: Copyright (c) 2024 Journal of Public Administration and Government
date: 2024-12-17
publication date: 2024-12-17
starting page: 123
ending page: 131
doi: 10.22487/jpag.v6i3.1673

Open Selection for Primary High Leadership Positions at BKPSDM, Solok Selatan Regency
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description: The open selection for Pratama high leadership positions (JPT Pratama) in South Solok Regency has used a well-designed selection mechanism/stage, but in reality, this open selection does not necessarily produce officials who are truly competent in their fields and good at leadership. This is proven by the existence of officials who were demoted from their positions prematurely. So, how is the open selection for JPT Pratam in South Solok Regency? This research uses qualitative methods with snowball sampling techniques to determine research informants. This research shows that the preparation mechanism for the Selection of High Leadership Positions in the South Solok Regency is based on Permenpan-RB Number 15 of 2019. BKPSDM South Solok Regency categorizes preparation into two forms, namely technical preparation and substantive preparation. The implementation of the JPT Pratama Open Selection in South Solok Regency was carried out transparently. However, during the implementation of the JPT Pratama open selection, it was also found that there was a lack of synchronization between the timing stated in the announcement and the actual time when it occurred. The monitoring and evaluation carried out by BKPSDM does not highlight the unsynchronization of the schedule, but rather the monitoring and evaluation carried out by KASN. Apart from that, Monitoring-evaluation also involves assessing the performance of officials selected through the JPT Pratama Open Selection, the results of whose recommendations can be realized in the form of mutations.
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creator: Muhammad Riski Ilahi
creator: Roni Ekha Putera
creator: Ria Aryani
rights: Copyright (c) 2024 Journal of Public Administration and Government
date: 2024-12-17
publication date: 2024-12-17
starting page: 132
ending page: 137
doi: 10.22487/jpag.v6i3.1394

Indigenous Peoples' Rights Act (IPRA) Law in the Philippines: A Scoping Review on the Effectiveness
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description: This article reviewed the effectiveness of the Indigenous Peoples' Rights Act (IPRA) in the Philippines, from the literatures. Drawing on 50 carefully selected publications, the review highlights the theoretical and methodological frameworks employed in existing research, including qualitative and quantitative approaches. The findings reveal that while IPRA provides a legal framework for Indigenous rights, its implementation is often hindered by conflicting laws, external pressures, and a lack of alignment with the collective nature of ancestral land ownership. The review systematically categorizes the literature based on themes such as displacement, environmental degradation, and the role of government in Indigenous rights advocacy. It identifies significant barriers to effective implementation, including socio-political dynamics and the influence of development projects. This synthesis of literature not only contributes to the understanding of IPRA's impact but also serves as a foundation for future research aimed at improving policy frameworks and practices that support Indigenous communities in the Philippines. The results and discussions section will further elaborate on these themes, providing insights into the ongoing struggles and potential pathways for advancing Indigenous rights within the national legal framework.
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creator: Althea Marie Ampater
creator: Steven Lance Dompor
creator: Jenny Lyn Duhac
creator: Bhea Paje
rights: Copyright (c) 2024 Journal of Public Administration and Government
date: 2024-12-17
publication date: 2024-12-17
starting page: 106
ending page: 122
doi: 10.22487/jpag.v6i3.1657

Implementation of Electronic Report Card Policy at Vocational High School 1 Palu
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description: This research aims to assess the implementation of the policy on electronic report cards at Vocational School Negeri 1 Palu. The research employs a qualitative descriptive method, which provides a detailed description of the phenomena or issues being studied at the research site based on existing facts. Data collection techniques include observation, in-depth interviews with informants, and documentation to gather the required primary and secondary data. The study involves 5 informants. The theoretical framework used in this research is George C. Edward III's theory, which includes four indicators for the implementation stage of the electronic report card policy at Vocational School Negeri 1 Palu. These indicators are Communication, Resources, Disposition, and Bureaucratic Structure. The research findings indicate that the implementation of the electronic report card policy at Vocational School Negeri 1 Palu is progressing fairly well, as evidenced by the Communication indicator, where information about the policy dissemination was directly obtained from the Ministry of Education regarding the implementation of the electronic report card program. Another successful indicator is the Bureaucratic Structure, as the policy implementation on the ground meets SOP standards through a guidebook provided directly by the Ministry of Education. However, the indicators for Resources and Disposition have not been adequately addressed. This is evident from the inadequate facilities and the lack of understanding among policy implementers about the urgency of the policy, leading to delays in the electronic report card program. These issues need to be addressed to ensure optimal overall implementation in the future.
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creator: Nurhayati Hamid
creator: Rizali Djaelangkara
creator: Agustian Rahma
rights: Copyright (c) 2024 Journal of Public Administration and Government
date: 2024-04-30
publication date: 2024-04-30
starting page: 60
ending page: 64
doi: 10.22487/jpag.v6i1.1344

Community Participation in the Implementation of Development in the South Dampal Subdistrict, Tolitoli Regency
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description: This research aims to describe how community participation in the implementation of development in Soni Village, South Dampal Subdistrict, Tolitoli Regency. This study uses C. Ericson Slamet's theory, which categorizes community participation into three stages: planning, implementation, and supervision. The research employs a qualitative approach with a descriptive research type. Data collection techniques include observation, interviews, documentation, and literature review. The research results indicate that community participation in the implementation of development in Soni Village, South Dampal Subdistrict, Tolitoli Regency is still very low, especially in the stages of implementation and supervision. Factors contributing to this include the community's limited participation in the development process due to specific reasons, prioritizing their individual activities. In the supervision stage, some community members lack awareness to maintain the infrastructure that has been built, resulting in many facilities being neglected. Meanwhile, budget supervision is only carried out by a specific team directly appointed by the community.
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creator: Irwan Waris
creator: Sakka
creator: Fadryansah
rights: Copyright (c) 2024 Journal of Public Administration and Government
date: 2024-08-31
publication date: 2024-08-31
starting page: 89
ending page: 96

Constructing Harmony as the Collective Conscience of the Donggala Community, Central Sulawesi
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description: Social and system as a fundamental building blocks of individuals in society become important elements of the cohesion and harmony of citizens. Social construction is contained in the creation of a harmonious order of society, upholding kinship relations inherited from predecessors, then metamorphosing into a collective conscience, a joint agreement of citizens, then processed into the basic values of citizenship. Donggala Regency, part of the Central Sulawesi region, has so far integrated its society based on the rules of tolerance between migrants and local communities, which they pass down from generation to generation to their children and grandchildren. The strong approach of cultural tolerance among all tribes in the area positions Donggala as a harmonious, safe, and peaceful area. Various social upheavals are not visible in social interactions in society. Donggala's cultural heritage from various tribes (migrants and natives) is integrated into social life while binding its people as a system. Such conditions make Donggala harmoniously integrated; its residents dynamize themselves based on cultural heritage and build social relations based on historical traditions supported by strong individual unity, so that they are integrated into a citizenship system where tolerance becomes their social communication.
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creator: Surahman
rights: Copyright (c) 2024 Journal of Public Administration and Government
date: 2024-08-31
publication date: 2024-08-31
starting page: 97
ending page: 105
doi: 10.22487/jpag.v6i2.1528