The Relationship Between Service Quality and Public Satisfaction of Service Users at the Regional Education Office of North Sulawesi Province. Journal of Public Administration and Government, [S. l.], v. 7, n. 3, p. 189–196, 2025. DOI: 10.22487/6vffc465. Disponível em: https://jurnal.fisip.untad.ac.id/index.php/JPAG/article/view/2586. Acesso em: 20 feb. 2026.