Public Perception of the Performance of SAMSAT Jambi City: SEM-PLS Analysis on the Quality of Motor Vehicle Tax Services Based on SERVQUAL. Journal of Public Administration and Government, [S. l.], v. 7, n. 3, p. 173–180, 2025. DOI: 10.22487/pq5kwx53. Disponível em: https://jurnal.fisip.untad.ac.id/index.php/JPAG/article/view/2420. Acesso em: 23 dec. 2025.